Refund Policy

Last updated: May 05, 2022

Thank you for opting Manic Mentor for your learnings.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Manic Mentor.
  • Course refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Course from Us.
  • Service refers to the Website.
  • Website refers to Manic Mentor, accessible from https://manicmentor.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 15 days without giving any reason for doing so.

The deadline for cancelling an Order is 15 days from the date on which You received the access to the Course or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: support@manicmentor.com

Conditions for Returns

In order for the Courses to be eligible for a return, please make sure that:

  • The Courses were purchased in the last 15 days

The following Goods cannot be returned:

  • Refunds will be provided for online courses only if the course Completion didn’t exceed 15% of the content
  • Courses which are Purchased during the Sale or Discount are not eligible for a refund.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Refund Request

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement that why you are canceling your purchase. You can inform us of your decision by:

By email: support@manicmentor.com

Refund mode and Duration

We will reimburse You no later than 72Hrs from the day on which We receive the Cancellation Email. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Gifts

If the Courses were marked as a gift when purchased and then given access to you, You’ll receive a gift credit for the value of your return. Once the course access is canceled, a gift certificate will be mailed to You.

Contact Us

If you have any questions about our Refund Policy, please contact us:

  • By email: support@manicmentor.com